The news has caused a ripple effect of chaos at Paris Saint-Germain, the French soccer club. With a number of team members attempting to travel to the United States for a match, the club is now in disarray as its members scramble to find alternate routes.
Club chairman Nasser Al-Khelaifi has been the most vocal in his dissent of Southwest Airlines, calling them out for their “unacceptable” service during a press conference.
“We have spent thousands of euros on flights with Southwest, only for them to cancel our flights without explanation,” Al-Khelaifi said. “This is simply not acceptable.”
The chairman went on to criticize the airline’s lack of communication, saying that he was kept in the dark about the system failure until the last minute.
“We were never informed of the issue until it was too late and our flights were canceled,” said Al-Khelaifi. “We have been left in the dark, and it’s unacceptable.”
Meanwhile, the team’s star forward Neymar has taken to social media to express his anger.
“I’m so mad at Southwest right now,” the Brazilian said in a tweet. “This is not how you treat customers.”
The team is now searching for other transportation options to get them to the United States in time for the match, but it remains to be seen if they will make the game.
The incident has put a strain on team relations, with some players blaming each other for the problem and others blaming Southwest Airlines.
It remains to be seen if Paris Saint-Germain can make it to the United States in time for their match, but one thing is for sure: Southwest Airlines has a lot of explaining to do.
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